What areas do we cover?

We cover all of London’s post codes.

What is the minimum duration pr visit?

The minimum duration is 3 hours.

Can I specify the day the cleaners comes?

You can specify the day for the cleaner to come. We will make every effort to supply you with a suitable cleaner for the chosen day.

What happenes if I am not happy with cleaner?

If you are not completely satisfied with the cleaning performance please give us a call while the cleaner is still at your home. We will speak to the cleaner on your behalf and will do our best to solve the problem straight away.

Are you regular cleaning services available on a monthly basis?

This service is only available on a weekly or fortnightly basis. Monthly cleaning sessions are considered as deeper cleaning and we recommend that you have a look at our One-off / Spring cleaning service.

Will I have the same cleaner every time?

Yes, you will, except if the cleaner is sick or on a holiday. In this case we can send a replacement if you want to.

Can my cleaner come when I am not at the property?

You can leave a set of keys for the cleaner somewhere safe (key box) or give them a key. If you are feeling comfortable with that, you don’t have to be in when the cleaner comes.

How do you guarantee for your cleaners?

Our cleaners are interviewed at our office to ensure the suitability of the applicant. In addition to that we require cleaners to provide us with verifiable proof of identification, address and two references.

How do I pay for cleaning?

You can choose to pay by cash or bank transfer.

How long it will take to confirm the booking?

We usually require 24 hour notice in order to provide a suitable cleaner for the requested day and time. Of course we will do our best to confirm as fast as possible.